Return Policy

Return Policy

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Returns/Exchanges 

At Wills Creek Clothing, we want you to LOVE your item(s). But, in the event something doesn't fit properly, we are happy to issue store credit. Read our return policies below. 

All returns are issued store credit and must be within 14 days of the purchase or delivery date with a receipt. If you'd like to exchange the item for a different size and it's still available, we are happy to do so. If the item is unavailable, you will be issued store credit. 

We do not accept returns or exchanges on the following products:
jewelry, seamless wear (cami's, leggings...), bralette's. We also do not accept returns on any items purchased on sale or purchased with a discount code. 

To be eligible for an exchange, your item must be unworn, unwashed and in the same condition that you received it. It must also be in the original packaging. If the item has any wear & tear, the exchange will be denied. (smoke free condition, no stains or odors!) It must have tags as well!

If your item is defected or damaged, please send us a photo at: willscreekclothing@gmail.com or contact our store at 256-490-5369. We will exchange the item for you. 

Shipping
To return your product, you should mail your product to:
Wills Creek Clothing
418 4th St NW
Attalla, AL 35954

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Use collapsible tabs for more detailed information that will help customers make a purchasing decision.

Ex: Shipping and return policies, size guides, and other common questions.

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